Partners can now update risk scores on demand through a new Refresh Risk Scores control that is available to all roles, supporting stronger preparation for QBRs and program reviews. Unity sign-in has been improved to provide consistent access for partners and users. Additional refinements to AI user analytics, CIS reporting, and scorecard visibility ensure information is presented clearly and supports efficient navigation.

What’s New

• A new Refresh Risk Scores control allows partners to update scores at any time during both In Progress and Completed assessments and includes clear status feedback during recalculation
• Unity based access has been enhanced to deliver a consistent and dependable sign in experience
• Risk scores of zero now display as expected for greater clarity in dashboards and reports
• Scorecards display consistently on the assessment overview page, supporting quicker reviews
• CIS Controls in the Compliance tab now load immediately without requiring additional navigation
• AI user totals follow a unified source of truth and display as Total Unique AI Users for alignment with usage tables and exports

How to Access It

These updates are live now in Telivy.

Technicians now get faster answers with improved inventory search, and the Risk tab provides precise real time indicators while findings are still generating. Cost estimates tied to sensitive data update correctly when items are confirmed to be safe, and Global Admin gains a more consistent layout that reduces navigation time.

What’s New

• Introduced an In Progress indicator on the Risk tab so users know when findings are still being generated after a scan
• Added faster, case insensitive search across Web Activity and Installed Apps with partial match support and persistent results
• Improved cost calculations tied to sensitive data so totals update immediately when users mark an item as not sensitive, ensuring estimates only reflect valid information
• Updated Global Admin so pages use consistent layouts, alphabetized account lists, and a single menu for common actions which makes routine tasks easier to manage

Why You Will Love It

Partners can locate risky activity quickly and avoid acting on incomplete findings while scans finalize. Accurate cost estimates ensure meaningful and accurate representation of risk, and administrators benefit from a consistent interface that reduces training time and avoidable errors.

How to Access It

These updates are live now in Telivy. 

This update fixes an issue where the dark web timeline occasionally displayed a “no data” placeholder even when breach records were present. Timelines now correctly show exposure points whenever data exists and only display an empty state when no exposures are detected.

What’s New

• Corrected display logic in the dark web timeline so all valid breach data points are shown.
• Exported reports now match the updated timeline view, ensuring consistent and accurate exposure data across both the platform and downloaded records.

How to Access It

These improvements are live now in Telivy.

This Telivy release introduces unified risk visibility, improved compliance readability, in-portal product updates, and a refreshed demo experience. It also resolves a key alerts pipeline issue to ensure consistent external monitoring.

What’s New

• CIS category descriptions in the Compliance tab have been rewritten for brevity and consistency. Each description now uses plain language that fits the existing UI layout, making compliance results easier to interpret across tenants.
• A new Risk Score card appears on the Overview tab, providing a single snapshot of current security posture. Users can click through directly to filtered Findings for quick investigation. The card appears above AI Insights and is available to early access tenants.
• AnnounceKit is now embedded in the Telivy portal, displaying a live badge and feed of product updates to authenticated users so partners can view new capabilities directly inside the platform.
• The Demo Assessment has been fully updated to support onboarding and sales demonstrations. It includes an AI-generated executive summary, a chronological issue history, and synced PSA tasks that show realistic progress and resolution paths, giving partners a complete view of how Telivy converts findings into action.
• Resolved a queuing defect that prevented external alerts, including typosquatting alerts, from processing and displaying correctly for about thirty days. The alert pipeline now operates as intended, restoring normal alert generation, PSA ticket creation, and email notifications.

Why You’ll Love It

Partners can easily understand compliance areas through consistent CIS descriptions and monitor tenant posture at a glance with the new unified Risk Score. Product updates are now visible within the portal, and the enhanced Demo Assessment provides a realistic way to showcase Telivy’s automation and reporting flow. These updates make it simpler to evaluate, present, and act on risk insights across environments.

How to Access It

These updates are live now.

Telivy now includes a dedicated Mac agent that performs regular, automated scans across Apple devices, ensuring complete visibility alongside Windows coverage. This release also resolves a key user management bug to maintain consistent assessment transfers and data integrity.

What’s New

• Telivy introduces a new Mac agent that performs scheduled, unattended scans to detect exposed sensitive data, missing patches, vulnerabilities, compromised credentials, and risky applications. Apple devices now receive the same comprehensive coverage as Windows endpoints, providing partners with consistent, up-to-date visibility across their entire fleet. The agent can be deployed through existing device management tools for efficient rollout at scale.
• This update also lays the groundwork for a unified Telivy agent that supports both macOS and Windows, creating a single foundation for cross-platform coverage and future expansion of security checks.
• The issue affecting the Delete User and assessment transfer workflow has been resolved. Partners can now remove users and reassign their assessments without interruption, ensuring complete data continuity during offboarding and eliminating the risk of unassigned or lost assets.
  
  

Why You’ll Love It

Partners gain full Mac coverage with consistent, automated scans that reduce blind spots and manual overhead. Cross-platform visibility makes it easier to identify vulnerabilities across all endpoints, while the user deletion fix ensures administrative continuity and compliance with audit requirements.

How to Access It

These updates are live now in Telivy. 

We’ve resolved an issue that temporarily prevented questionnaire reports from generating. Customers can now create accurate, on-demand reports without interruption.

What’s Fixed

• Restored reliable generation of questionnaire reports.
• Resolved errors that caused report failures during rendering.

How to Access It

The reporting functionality was fully restored on September 26, 2025. No additional action is required; simply generate your reports as usual.

This Telivy release introduces a new PSA integration (available for early access) that helps you turn findings into actionable tickets, while also improving clarity in Email Security and Inventory views.  You’ll also notice improved billing accuracy, enhanced portal session stability, and updates that make feature trials easier to manage and understand.

What’s New

• A new ConnectWise PSA integration is available for early access. From the Tasks tab, you can create tickets from individual findings or bulk-create them from the History view, sorted by risk level. Tickets sync with ConnectWise for creation and status updates, with richer history and bidirectional sync planned in upcoming releases.
• The “DMARC Critical Issues” card has been renamed “Email Security Issues.” It now appears in both External and Risk assessments and counts all High and Medium DNS issues to provide a fuller picture of email-related risk.
• Based on partner feedback, we’ve updated Inventory labels to improve clarity. Under Applications, tabs are now “Web Activity” (site visits) and “Installed Apps” (software on endpoints). In Web Activity, the Application column is now “Name,” and Installed Apps adds a “Host” column to show which device an app is installed on.
• AI Insights now properly follows early access requirements. If the feature isn’t enabled, summaries will not run.
• Monitored Assets calculations now match the counts used for invoicing. This alignment eliminates discrepancies and lets you see in-app exactly what will appear on invoices.
• Portal session handling has been hardened. A new safeguard reduces unnecessary forced sign-outs, making long sessions smoother and less disruptive.

Why You’ll Love It

This release makes Telivy more actionable and transparent. You can turn risks into tickets from within Telivy, with tighter PSA sync coming soon. Refined labels in email security and inventory views reduce confusion and make reporting easier. Billing visibility has been improved to ensure that in-app data matches invoice details, and session stability enhancements mean fewer disruptions while you work.

How to Access It

The ConnectWise PSA integration is available for early access. Send an email to support@telivy.com to request access

We’ve improved how you prioritize risks while strengthening the stability of scheduled scans and agent performance. The Risk History view now offers greater visibility into past events. Recent fixes reduce noise, minimize disk bloat, and address upload failures, helping you act faster and spend less time troubleshooting.

What’s New

• Risk History now includes a Severity column with High, Medium, and Low badges. You can sort the column to surface the most consequential findings immediately, without drilling into detail views. The new column works with search and the As of / Compared to selectors, so you can focus on the highest-priority items in any scan window.
  
  
• A fix to the portal’s assessment scheduling ensures re-runs no longer get blocked. Errors are now easier to understand, retries behave predictably, and logging is more structured for better visibility. These improvements reduce noise for you while increasing stability overall.
  
  
• The agent now enforces a cleanup routine for Browser History scans, ensuring temporary files are removed and orphaned files are detected. This prevents disk bloat and helps your machines run smoothly over time.
  
  
• Uploads of detected PII are more resilient. Instead of aborting an entire batch when one file fails, the agent retries using smaller chunk sizes, resulting in fewer data gaps when network conditions are unreliable.
  
  

Why You’ll Love It

This release helps you triage faster and improves overall stability. The Severity column in Risk History highlights the most critical issues immediately. Scheduled scans run more reliably, agents maintain better integrity, and evidence uploads complete more consistently. These enhancements give you confidence that your results are accurate and comprehensive.

This release delivers significant upgrades to the Telivy macOS scanner. Partners and users will notice quicker installs, faster scans, and improved stability across a wider range of Macs.

What’s New

• The Telivy macOS scanner now ships as native builds for both Apple Silicon and Intel, ensuring compatibility across all Macs without requiring virtualization.
• The installer has been reduced in size, allowing faster rollouts and shorter time-to-first-results.
• Scans now run faster while using less bandwidth and storage, reducing load on devices and networks.
• Troubleshooting is easier with richer diagnostic logs that capture both API and local fallback details.
• Overall stability is improved, and devices that previously struggled to run virtualized builds are now fully supported.

Why You’ll Love It

Partners can roll out scans more quickly, reduce friction for end users, and count on stable results across both Apple Silicon and Intel Macs. Faster, lighter scans mean less impact on devices and networks, while richer diagnostics make it easier to troubleshoot when needed.

How to Access It

These updates are live now in Telivy. Review the detailed Knowledge Base release notes here.