We’ve resolved an issue that temporarily prevented questionnaire reports from generating. Customers can now create accurate, on-demand reports without interruption.

What’s Fixed

• Restored reliable generation of questionnaire reports.
• Resolved errors that caused report failures during rendering.

How to Access It

The reporting functionality was fully restored on September 26, 2025. No additional action is required; simply generate your reports as usual.

This Telivy release introduces a new PSA integration (available for early access) that helps you turn findings into actionable tickets, while also improving clarity in Email Security and Inventory views.  You’ll also notice improved billing accuracy, enhanced portal session stability, and updates that make feature trials easier to manage and understand.

What’s New

• A new ConnectWise PSA integration is available for early access. From the Tasks tab, you can create tickets from individual findings or bulk-create them from the History view, sorted by risk level. Tickets sync with ConnectWise for creation and status updates, with richer history and bidirectional sync planned in upcoming releases.
• The “DMARC Critical Issues” card has been renamed “Email Security Issues.” It now appears in both External and Risk assessments and counts all High and Medium DNS issues to provide a fuller picture of email-related risk.
• Based on partner feedback, we’ve updated Inventory labels to improve clarity. Under Applications, tabs are now “Web Activity” (site visits) and “Installed Apps” (software on endpoints). In Web Activity, the Application column is now “Name,” and Installed Apps adds a “Host” column to show which device an app is installed on.
• AI Insights now properly follows early access requirements. If the feature isn’t enabled, summaries will not run.
• Monitored Assets calculations now match the counts used for invoicing. This alignment eliminates discrepancies and lets you see in-app exactly what will appear on invoices.
• Portal session handling has been hardened. A new safeguard reduces unnecessary forced sign-outs, making long sessions smoother and less disruptive.

Why You’ll Love It

This release makes Telivy more actionable and transparent. You can turn risks into tickets from within Telivy, with tighter PSA sync coming soon. Refined labels in email security and inventory views reduce confusion and make reporting easier. Billing visibility has been improved to ensure that in-app data matches invoice details, and session stability enhancements mean fewer disruptions while you work.

How to Access It

The ConnectWise PSA integration is available for early access. Send an email to support@telivy.com to request access

We’ve improved how you prioritize risks while strengthening the stability of scheduled scans and agent performance. The Risk History view now offers greater visibility into past events. Recent fixes reduce noise, minimize disk bloat, and address upload failures, helping you act faster and spend less time troubleshooting.

What’s New

• Risk History now includes a Severity column with High, Medium, and Low badges. You can sort the column to surface the most consequential findings immediately, without drilling into detail views. The new column works with search and the As of / Compared to selectors, so you can focus on the highest-priority items in any scan window.
  
  
• A fix to the portal’s assessment scheduling ensures re-runs no longer get blocked. Errors are now easier to understand, retries behave predictably, and logging is more structured for better visibility. These improvements reduce noise for you while increasing stability overall.
  
  
• The agent now enforces a cleanup routine for Browser History scans, ensuring temporary files are removed and orphaned files are detected. This prevents disk bloat and helps your machines run smoothly over time.
  
  
• Uploads of detected PII are more resilient. Instead of aborting an entire batch when one file fails, the agent retries using smaller chunk sizes, resulting in fewer data gaps when network conditions are unreliable.
  
  

Why You’ll Love It

This release helps you triage faster and improves overall stability. The Severity column in Risk History highlights the most critical issues immediately. Scheduled scans run more reliably, agents maintain better integrity, and evidence uploads complete more consistently. These enhancements give you confidence that your results are accurate and comprehensive.

This release delivers significant upgrades to the Telivy macOS scanner. Partners and users will notice quicker installs, faster scans, and improved stability across a wider range of Macs.

What’s New

• The Telivy macOS scanner now ships as native builds for both Apple Silicon and Intel, ensuring compatibility across all Macs without requiring virtualization.
• The installer has been reduced in size, allowing faster rollouts and shorter time-to-first-results.
• Scans now run faster while using less bandwidth and storage, reducing load on devices and networks.
• Troubleshooting is easier with richer diagnostic logs that capture both API and local fallback details.
• Overall stability is improved, and devices that previously struggled to run virtualized builds are now fully supported.

Why You’ll Love It

Partners can roll out scans more quickly, reduce friction for end users, and count on stable results across both Apple Silicon and Intel Macs. Faster, lighter scans mean less impact on devices and networks, while richer diagnostics make it easier to troubleshoot when needed.

How to Access It

These updates are live now in Telivy. Review the detailed Knowledge Base release notes here.