Cytracom Product Updates logo

Product Updates

Check back here for the latest Cytracom product announcments.

Subscribe to Updates

Labels

  • All Posts
  • Desktop
  • ControlOne
  • Mobile
  • PBX
  • Partner Portal

Jump to Month

  • May 2025
  • March 2025
  • January 2025
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • February 2023
ControlOne
a year ago

ControlOne Version 24.17.1 Released

What's new

  • Improved the consistency and reliability of applying configuration changes to IPSec connectors
  • Improved reporting for custom timeframes so you can visualize reports more accurately.
Avatar of authorMark Tichenor
ControlOne
a year ago

ControlOne Agent version 2.4.3 released

What's new

  • Hardened the Agent's OS logon event handling, which could prevent management sessions (i.e., interactive Powershell from an RMM) from launching while a user was logged on to the OS. 
  • Fixed an intermittent Agent GUI crash that could happen after a Windows system reboot. In this state, connectivity was unaffected, but a user would not be able to see the agent's state until they launched the Agent GUI
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Desktop v 24.16.1 published

What's new

  • Various bug fixes and improvements
Avatar of authorMark Tichenor
a year ago

ControlOne Version 24.13.1 Released

What's new

  • We greatly improved Site administration in ControlOne by adding a search capability to the Network Map. This feature makes it much easier for users with many Sites to find and manage their network components.
  • Improved loading screen behavior for a better navigation experience
Avatar of authorMark Tichenor
ControlOne
a year ago

ControlOne Version 24.15.1 Released

  • (Increased the speed and reliability of configuration changes for a smoother, faster platform management experience.
  • DNS activity and reporting will now appear on the Dashboard for any new events as of 4/12/2024. This will only apply to events recorded after that date.
  • Improved session log data searches for faster response and better results.
  • Improved launch reliability for the ControlOne Agent.
Avatar of authorMark Tichenor
a year ago

Managing your ControlOne network just got simpler, no matter how big it is.

ControlOne's Version 24.13.1 release just made it easier to manage large networks. The ControlOne Portal's Network Map page now lets you search for any Gateway, Zone, or Site by name just by typing a few keystrokes. So you no longer have to search through complex network maps to find the necessary components immediately. 


Avatar of authorMark Tichenor
Partner Portal
a year ago

Cytracom Partner Portal v. 24.14.1 released

What's new

  • Added a link to the Status page from the Login Page footer. 
Avatar of authorMark Tichenor
a year ago

ControlOne Version 24.11.1 released

What's new

  • Simplified Agent user management by adding a safeguard against adding more agent users than available IP addresses. ControlOne will show a warning message stating, “The number of Agent users exceeds the available IP addresses. Please remove some Agent users or allocate more IP addresses to the zone.”
  • Examining a failed device posture check is now easier. Clicking on the “Failed Device Posture Check” alert no longer takes you to the event list. Instead, it takes you directly to the event that caused the posture check failure.
Avatar of authorMark Tichenor
a year ago

Cytracom Desktop v.24.9.2 released

What's new

  • Improved SMS communication reliability
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Desktop version 24.11.1 released

What's new

  • Increased the reliability of outbound SMS messages
Avatar of authorMark Tichenor