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Tentacle
a week ago

Tentacle Update: GTIA Trustmark, Insurance Manager Enhancements, and Profile Fix

Tentacle gives partners a more complete path from compliance discovery to insurance readiness. A new GTIA Trustmark framework and a suite of Early Access Insurance Manager improvements expand regulatory coverage, make it easier to score policies, track drift, and navigate complex insurance workflows. A bug fix also ensures Unity Platform users can reliably save program profile details.

What's New

  • Tentacle now includes the GTIA Trustmark framework with 177 controls, expanding compliance coverage across regulatory standards and providing crosswalks to related frameworks (Early Access).
  • The Insurance Manager now surfaces discrepancies between client-reported data and actual scan findings directly in attestation views, helping partners identify gaps without manual comparison (Early Access).
  • Policy requirements are now grouped into meaningful categories and linked to their source security policy document for clearer traceability (Early Access).
  • Partners can now navigate the policy timeline non-sequentially and receive notifications for incomplete tasks, ensuring nothing is missed during review (Early Access).
  • The Application Attestations view now merges control coverage and attested answers into a unified, category-based layout that is simpler to parse (Early Access).
  • Pre-application forms have been refined and the post-breach phase has been reorganized into a Breach Center that centralizes checklists and resources for incident support (Early Access).
  • Insurance Manager flow UI has been updated with improved layout consistency and centralized controls for more intuitive navigation (Early Access).
  • Program profile details now save correctly for Unity Platform users, resolving a validation error that prevented primary contact and office location updates.

Why You'll Love It

The GTIA Trustmark addition means partners can manage more regulatory requirements from a single platform without juggling separate control sets, and can pursue their own Trustmark certification for their MSP business in the process. Insurance Manager enhancements give partners a structured, automated way to assess readiness, track obligation drift, and move from policy review to action with less manual effort. Clearer attestation views and flexible timeline navigation reduce the chance of missed compliance steps, while the profile fix removes a friction point that was blocking routine account management.

How to Access It

The program profile fix is live now in Tentacle and is automatically applied. No action is required.

Early access features are available to eligible customers. Contact product at product@cytracom.com to enable these features for your account.

Avatar of authorRob McDonald