Cytracom Product Updates logo

Product Updates

Check back here for the latest Cytracom product announcments.

Subscribe to Updates

Labels

  • All Posts
  • Desktop
  • ControlOne
  • Mobile
  • PBX
  • Partner Portal

Jump to Month

  • May 2025
  • March 2025
  • January 2025
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • February 2023
a year ago

ControlOne Version 24.11.1 released

What's new

  • Simplified Agent user management by adding a safeguard against adding more agent users than available IP addresses. ControlOne will show a warning message stating, “The number of Agent users exceeds the available IP addresses. Please remove some Agent users or allocate more IP addresses to the zone.”
  • Examining a failed device posture check is now easier. Clicking on the “Failed Device Posture Check” alert no longer takes you to the event list. Instead, it takes you directly to the event that caused the posture check failure.
Avatar of authorMark Tichenor
a year ago

Cytracom Desktop v.24.9.2 released

What's new

  • Improved SMS communication reliability
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Desktop version 24.11.1 released

What's new

  • Increased the reliability of outbound SMS messages
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Desktop 24.9.2 released

What's new

  • Improved dial-pad functionality in the UI for seamless operation during calls.
  • Added functionality for support article links within Desktop to open in a separate window, making them easier to read and navigate.
Avatar of authorMark Tichenor
ControlOne
a year ago

RocketCyber users: Monitoring your ControlOne network just got easier.

Now, your team can see critical information in one view without swapping between applications… eliminating the possibility of missing critical data at a crucial moment. Thanks to the inclusion of support for the Syslog (CEF) SIEM format, RocketCyber users can now monitor syslog data for their ControlOne networks in the same dashboard they use to monitor other critical security data.


Avatar of authorMark Tichenor
ControlOne
a year ago

ControlOne Version 24.10.2 Released


We are excited to announce the release of ControlOne Version 24.10.2, packed with new features and improvements to enhance your experience. Here's what's new:

What's new

  • CEF SIEM integration: You can now view SIEM syslog information in RocketCyber and other SIEM integrations that use the CEF format. This provides complete visibility into your ControlOne Syslog from your main security dashboard. 
  • Enhanced flexibility in firewall and NAT rules: You can now specify port ranges and non-contiguous ports in firewall and NAT rules for greater operational flexibility. 
  • Simplified DNS static host records: DNS static host records no longer require a top-level domain suffix, making configuration easier and more straightforward.
  • Improved connectivity and stability: Greatly improved connectivity and stability for users of the ControlOne Agent, offering a smoother, more reliable user experience.

We hope these updates make your experience with ControlOne even better. Thank you for choosing ControlOne for your security needs. 

Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Desktop 24.7.1 released

Made using Cytracom Desktop a more seamless experience by:
  • automatically reconnecting when an extension's SIP credentials are reset..
  • adding functionality to prevent duplicate brand or campaign submissions.
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Desktop 24.6.1 released

What's new

  • Enhanced the UI by improving field entry responsiveness
  • Improved form submission reliability so changes pass from PBX to Desktop
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Destop 24.5.1 released

What's new

  • Increased audio playback reliability and eliminated audio issues caused by users' web browsers. 
Avatar of authorMark Tichenor
Partner Portal
a year ago

Partner Portal version 24.5.1 released

What's new

  • Improved the formatting of Partner Portal-generated PDF documents so that you can deliver professional-looking documents to your customers.
Avatar of authorMark Tichenor