Version: Desktop 23.26.1

What's New

The Holidays page in PBX as you knew it has been improved! Now, there are two tabs on the Holidays page; Global Holidays, which are full day holidays in which your business is closed, and Holiday Groups, which are holidays in which your business is open for partial days but less than your regular business hours. This allows an additional level of control over your holiday routes. 

To create a Holiday Group, navigate to PBX > Holidays and select the Holiday Groups tab. Enter a name for the Holiday Group, Date of the holiday, start time and end times this holiday should take affect, and the time zone. It is important to note that the phone numbers the Holiday Group is applied to will not ring during the times set within the Holiday Group. For example, if your business will only be open from 10am to 2pm, you will need to set two times within the Holiday Group for that date (12:01 am - 10:00am and 2:00pm to 11:59pm) to allow the phones to ring from 10am to 2pm but direct all calls outside of those hours to your desired Holiday route.

Once you have created a Holiday Group, you can opt certain phone numbers into different groups of holidays, while letting other phone numbers route as they would normally. This is done by editing a phone number (DID) in PBX > Phone Numbers > Number Routing section.

Bug Fixes

• Miscellaneous bug fixes, including updates to the SMS registration banner on Cytracom Desktop.
• Fixed an issue in the Partner Portal where the Partner Account Manager (PAM) contact numbers were not displaying.

What's New

With this release, we have added the ability to dial numbers with periods on Cytracom Desktop. You can still continue to dial numbers with dashes as well.

In addition, we have also added autocomplete to the dialer in Cytracom Desktop. After typing a contact name, you can now click the contact or press the tab key to fill in the contact's phone number.

Bug Fixes

• Fixed an issue where the desktop app would still play the ring tone after answering a call from a queue.
• Fixed an issue where stars in phone numbers would be hidden from the "current call" display.

What's New

The previous configuration sync failure pop-up message has been replaced with a warning banner at the bottom of the screen.

Bug Fixes

• Fixed an issue where Azure AD directories were not syncing. ControlOne partners who have already connected Azure AD directories will need to re-consent for Azure sync capabilities to continue functioning.
• Fixed an issue that caused the agent download buttons to be hidden on some systems.
• Fixed an issue where the logout button did not always correctly log the user out.
• Fixed an issue where zone assignments inherited from Azure AD groups would take longer than expected to apply.

What's New

With the ControlOne Agen 2.0.1, we have made several enhancements. These enhancements include:

• All new branding, login flow, multi-factor auth experience, and many UX improvements.
• New high visibility system tray icons representing the connection state and status. mceclip1.png
• Improved responsiveness, energy efficiency, CPU + memory utilization on Windows and macOS.
• The Agent now reacts to controller messages in a fraction of the time, such as when a device is quarantined because of a device posture failure, or when a user's Zone assignment is changed by an admin.
• Status now displays "Account Pending" when the User's assigned Zone has no Cloud Gateway configured.
• The connection status byte counters now display the rate (not volume) of data securely sent and received by the Agent through the ControlOne platform.
• Faster connection setup + reconnection times, and more robust failure avoidance including a new DNS based probe.
• A new command line interface `controlone-cli` is now included in the installation directory -- for  Nerds only :) Try the `--help` option to get started.
• Wifi / Lateral movement protection status is now displayed in the main panel.
• Added automatic log rotation.

Bug Fixes

• The Agent would use more CPU than necessary while failing Device Posture Check or when the system was unable to reach the ControlOne platform.
• The tray GUI could be running without a system tray icon or a main window, on Windows.
• The tray GUI would sometimes appear in the task bar on Windows.
• When Windows "hotspot mode" was enabled, the Agent's connectivity and guests of the hotspot would be unable to pass traffic.
• The tray GUI was not auto launching when installed an AD joined system, or would not launch when logging into Windows with cached Azure credentials.
• A new ControlOne virtual adapter was being created more often than necessary on Windows.
• A login startup item would appear in macOS System Preferences application as an unsigned binary called "open" in macOS Ventura (13.x).
• Fixed a bug preventing the local gateway IP from being displayed on macOS.
• The Agent would spawn more threads than necessary on macOS.
• The background service would not properly handle SIGTERM on macOS.
• Local gateway IP would blank out on the diagnostic panel for macOS.

Known Issues

• The connection counters and graph may get stuck until a reboot or background service restart on Windows systems that return from "hibernation" / S4 sleep state and reconnect automatically. Agent connectivity is unaffected by this graphical bug.
• Some WSL2 applications are unable to pass traffic when using the Agent.
• The username may disappear from the bottom of main panel when upgrading versions on macOS. Agent connectivity is unaffected by this graphical bug.