Block pages used to be… functional. Now, they’re a whole lot smarter. With this latest update, users get the context they need—why something was blocked, who to contact, and even how to request a bypass (if you allow it)—all without blowing up your helpdesk.

🎉 What’s New?

🛑 Brandable Block Pages – Add your logo and a custom message on the block page so users know it’s your security keeping them safe (and not just the internet being difficult).

📬 Bypass Requests – Give users a structured way to submit bypass requests instead of them hunting you down in a panic. 

🔔 Real-Time Alerts – Get notified when someone submits a request for access so you can track and respond quickly. 

📊 Reporting & Logs – See block events, bypass requests, and approvals in the ControlOne Reporting page, because accountability is 🔑.

🚀 Why You’ll Love It

💡 Clarity for Users – Users get the “what” and “why” behind a block—no more guessing or assuming something’s broken.

🔄 Smart Access Flow – Bypass requests give users a clear path forward without compromising security. It’s not a dead end—it’s a decision point. 🚦

🎨 Your Brand, Front and Center – Reinforce your value with every block page. Your security. Your style.

🔧 How to Enable It?

Head over to your ControlOne Partner Menu → Branding to customize block pages, then check your Security Policy settings to enable bypass requests. Need to review user requests? We’ve got a new Bypass Requests tab to keep things clean and easy.

Because a well-informed user is a happy user. And a happy user is… well, less likely to flood your inbox with “Why can’t I access this site?!” emails. 😅

👉 Click here for the full KB on SWG block page enhancements! 🔥

One-size-fits-all routing is great for simplicity—but sometimes, you need more control.  With Policy-Based Routing (PBR), you now have the power to decide which traffic gets inspected and which takes a direct path—because not everything needs full security screening.

What’s New?

🔀 Traffic Routing Control – Choose between Inspection (via ControlOne) or No-Inspection (direct local route), ideal for critical services like BCDR solutions that need speed and stability without added overhead..

🎯 Destination-Based Policies – Set routing based on destination IP, Address Groups, and/or FQDNs—perfect for prioritizing business-critical traffic while keeping unnecessary inspections to a minimum.

Why You’ll Love It?

🚀 Optimized Performance – Give essential services a fast, direct path while keeping inspection where it counts.

🔧 Simplified Management – No more creative workarounds or “I swear this config made sense at 2 AM” moments—just straightforward routing control, just like the network doctor ordered.

How to Enable PBR?

PBR is available now! Head over to your ControlOne Network->Routing Policies settings, configure your routing policies, and finally put your traffic in its place. Choose your destination-based rules and let the good packets roll.

Because performance, flexibility, and efficiency should always come standard.

👉 Click here for the updated KB on PBR 🔥

ControlOne just got a Dark Mode refresh and a major upgrade for IPSEC troubleshooting—because security should be easy on the eyes and even easier to manage!

What’s New?

🖤 Dark Mode Enhancements: A fresh, high-contrast interface designed for comfort and style. Whether you're pulling late nights or prefer a sleek, modern look, Dark Mode reduces eye strain and helps you focus on what matters.

📊 Upgraded Connectors Page: Troubleshooting just got easier. We’ve added utilization graphs to give you a real-time view of performance and a live-streaming logs section to help you pinpoint and resolve issues faster.

Why You’ll Love It:

✨ Dark Mode Goodness: Work in style, reduce eye strain, and enjoy a UI that adapts to your preference.

📡 Better IPSEC Issue Insights – Get a real-time view of tunnel performance and instantly access logs for quick issue resolution.

⚡ Faster Troubleshooting: No more digging—your key diagnostics are now in one place, live and ready when you need them.

How to Enable These Improvements?

• Dark Mode: already live…enjoy!
• Connector Improvements: Just open the Connectors menu and select one of your current Connectors—your new graphs and logs are waiting for you!

Security should look good and work even better. With these latest enhancements, ControlOne is delivering both.

👉Click here for the updated KB on these new features. 🔥

🚨 Big News, Folks! 🚨

The ControlOne SASE Platform just got even smarter, sharper, and safer. Introducing Country-Based Blocking in our Firewall-as-a-Service (FWaaS) module—your new secret weapon for locking down the digital borders of your clients’ networks. 🛡️✈️

What Does This Mean for You?

Imagine your network as a VIP lounge. Now, you get to decide who gets past the velvet rope! Whether you’re blocking the cyber riffraff from known threat regions or ensuring that sensitive data never takes an unauthorized vacation, we’ve got your back.

Use Cases (Or, Why You’ll Love It)

    •    💻 Protect Against Cyber Nasties: Keep out traffic from countries notorious for cyberattacks.

    •    🌎 Stay Compliant: Avoid hefty fines by blocking traffic to/from restricted regions.

    •    🛠️ Optimize Performance: Let your bandwidth breathe by cutting non-critical connections.

    •    🔐 Tighten Security: Ensure egress controls prevent accidental data exfiltration to bad actors.

How Does It Work?

It’s as easy as:

1. Navigate to your Firewall menu in ControlOne

2. Build your policy as always, but this time you can pick a Country in Source and/or Destination

3. Hit save and sip your coffee while we do the hard work. ☕🔥

It’s like building a digital “Do Not Disturb” sign—but way cooler. Click here for the updated FWaaS KB

In addition, this release also includes a LONG requested capability: FQDN Support in our FWaaS(Firewall as a Service) module. This important improvement ensures you can build policies that are reflective of modern cloud and hosted environments where the destination endpoint is RARELY a single or small pool of IP addresses. Click here for the updated FWaaS KB

What's new

• Enhanced connection reliability by improving DHCP validation
• Improved connection reliability with Mitel VoIP phones

What's new

• Fixed an issue that could prevent WiFi Protection from being properly enabled in kernel mode.

What's new

• Fixed an issue interfering with web developers or programs listening on localhost on macOS machines when wifi protection is enabled.
• Improved connection reliability by ensuring that the ControlOne Agent uses the fastest type of wireless connection available

What's new

Improved Zone-to-Zone (Z2Z) connection search! 

Previously, searches that didn't exactly match the Zone name resulted in a "No Zones Found" message. Now, our enhanced search algorithm shows all relevant Zones even with non-exact search terms.

We are thrilled to introduce an enhanced user experience for creating firewall rules in ControlOne! 

While ControlOne automatically creates key firewall rules for you as you build your network, the new workflow lets you build any additional rules intuitively and quickly.

Key Enhancements:

• Guidance at Your Fingertips: New instructional information at the top of the "Add New Firewall Rule" modal helps you understand ControlOne's automatic policies and customize additional rules.
  Clear explanations ensure you know that firewall rules apply globally, with restrictions to prevent overly broad rules.
• Quick Knowledge Base Access: A convenient link at the bottom of the modal directs you to our detailed knowledge base article on firewall rules.
• First-Time User Welcome Message: A new, instructional welcome message assists first-time users, making the setup process smoother and more intuitive.

These updates provide all the necessary information and resources to grow your confidence and enhance your efficiency when configuring firewall rules for your ControlOne Network Try it now and experience the improved ControlOne firewall setup for yourself!

What's new

• ControlOne has been updated to ensure that outbound DNS and content filtering policies no longer apply to inbound traffic. This fix guarantees proper management of your inbound traffic, including port forwarding and DMZ settings, without unintended policy applications
• We made it easier to create additional firewall rules! While ControlOne creates key firewall rules for you as you build your network, the new workflow lets you build any additional rules intuitively and quickly.