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ControlOne
a month ago

ControlOne Update: Clearer Site Status, Smarter Alerting, and Safer Configuration

ControlOne now gives partners more accurate site status information, improved email notifications for network events, and a fix that prevents unintended changes during Bridge configuration. These updates make day-to-day network management more reliable and reduce the risk of unexpected disruptions.

What's New

ControlOne Bridge

  • Site status indicators for Bridge sites now show precise, up-to-date status for each location, making it faster to identify issues and reducing troubleshooting time.
  • Email alerting now works correctly with our newly enhanced Bridge configurations, so partners receive timely and accurate notifications when network events occur.
  • The Bridge configuration form no longer auto-submits when changes are made, preventing accidental network disruptions during routine edits.

Why You'll Love It

More accurate site status lets partners catch issues earlier and respond with confidence. Improved alerting ensures the right people are notified at the right time, and the configuration form fix removes a source of unintended disruption from everyday management tasks.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
a month ago

ControlOne Update: DNS Resilience, Bridge Configuration Visibility, and Reliability Improvements

ControlOne now supports multiple DNS servers in conditional forwarding rules, giving partners automatic DNS failover when a primary server is unavailable. Bridges now show a clear completion indicator when fully configured, reducing uncertainty during deployment. A series of reliability improvements address authentication, portal navigation, and configuration workflow issues across the platform.

What's New

ControlOne Endpoint Agent

Agent (iOS) — v1.12.2

  • Restored Entra authentication on iOS devices with phishing-resistant MFA policies, so partners' mobile users can sign in securely without interruption.

ControlOne Bridge

  • Bridges now display a clear indicator when configuration is fully applied, so partners can confirm system readiness without guesswork.

ControlOne Platform and API

  • Multiple DNS servers can now be configured in conditional forwarding rules, enabling automatic failover when the primary DNS server is unavailable and improving DNS resolution reliability for client environments.
  • Detail pages for deleted objects now close automatically, so partners no longer encounter stale views or redundant confirmation prompts after removing items.
  • Spurious unsaved-settings warnings during multi-configuration workflows no longer appear, reducing unnecessary interruptions when managing multiple settings at once.
  • Firewall policy names that exceeded the maximum length due to IPsec NAT rules no longer cause configuration job failures, preventing interruptions in network security enforcement.
  • Directory sync jobs now complete successfully when an identity provider email change overlaps with an existing user, keeping user data accurate and identity workflows on track.

Why You'll Love It

DNS failover support means client environments stay connected even when a primary DNS server goes down, reducing resolution delays without extra configuration. Bridge completion indicators give partners clear, immediate confirmation that deployments are ready, so there is no need to second-guess status during onboarding or updates. Combined with authentication and configuration workflow fixes, partners can manage ControlOne environments with fewer interruptions and greater confidence.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

To access the iOS authentication improvement, update the ControlOne iOS agent to version 1.12.2 or later.

App/Play Store Release Notes

iOS partners regain seamless Entra authentication, restoring secure mobile access with phishing-resistant MFA.

Avatar of authorRob McDonald
ControlOne
a month ago

ControlOne Update: Automatic Agent Selection and Firewall Rule Improvements

ControlOne now gives partners a more reliable policy-based routing experience and a more flexible firewall configuration workflow. Automatic agent device selection keeps routing policies aligned with the latest device status, and firewall rules now accept address groups without requiring individual IP addresses. These improvements reduce manual configuration steps and lower the risk of errors during network setup.

What's New

ControlOne Endpoint Agent

Agent (Windows/Mac)

  • Partners benefit from automatic selection of the most current agent device for consistent policy-based routing.

ControlOne Bridge

  • Firewall rules now accept address groups, reducing configuration complexity.

Why You'll Love It

Automatic agent device selection means routing policies stay current without manual intervention, reducing misconfigurations and keeping networks running smoothly. Accepting address groups in firewall rules lets partners build policies that reflect real-world network groupings rather than managing individual IP addresses, making firewall administration faster and less error-prone.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
a month ago

ControlOne Update: Portal Agent Count Accuracy and Bridge DHCP Reliability

ControlOne now gives partners accurate agent counts on the portal immediately, without requiring a page scroll or refresh. Bridge DHCP leases also expire correctly when bridges are removed, keeping network data clean and preventing stale lease conflicts.

What's New

ControlOne Platform and API

  • Agent counts on the ControlOne portal now display correctly at first load, so partners can monitor their environment without triggering a refresh.
  • Bridge DHCP leases now expire when bridges are removed, preventing stale lease data from accumulating and causing network conflicts.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
a month ago

ControlOne Update: Infinite Scroll Dropdowns and Portal UI Improvements

ControlOne now gives partners a smoother configuration experience with infinite scrolling in selection dropdowns, a rename modal that stays open until partners are ready, and a visible copy-link option for install URLs. These portal improvements reduce friction during day-to-day configuration tasks.

What's New

ControlOne Platform and API

  • Selection dropdowns now support infinite scrolling, letting partners browse full lists without having to search first.
  • Rename modals no longer close unexpectedly when clicking outside the input field, preventing accidental data loss.
  • The copy-link option for install URLs is now visible in context menus, making it easier to access and share installation addresses.

Why You'll Love It

Dropdown browsing is now continuous and familiar, matching how tables already scroll in the portal. Rename workflows stay open until partners are done, keeping configuration changes intact. Copy-link access for install options is now consistent and predictable, reducing the steps needed to share or reference installation URLs.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
2 months ago

ControlOne Update: Bridge Firewall Enforcement and Portal Stability Improvements

ControlOne now gives partners more precise edge traffic control and a more reliable portal experience. Bridge firewall enforcement expands policy options for local and bypassed traffic, while portal stability improvements make permission reviews and company switching more dependable.

What's New

  • Bridge firewall enforcement now supports 5-tuple rules, port forwards, DMZ, and address groups, giving partners precise control over traffic at the network edge.
  • The user permissions detail drawer now refreshes immediately after changes are saved, so partners can confirm updates without navigating away or reloading the page.
  • Switching companies in the portal now reliably updates the portal context to the selected company.

Why You'll Love It

Partners managing multiple client environments can now apply detailed firewall policies directly on the bridge, helping secure local zone-to-zone traffic and fail open scenarios without relying solely on the platform's central security engine. Portal stability improvements also make saved permission changes visible right away and ensure company switches take effect, reducing the risk of working in the wrong context.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
2 months ago

ControlOne Update: Cleaner IPSec Connector Editing and Expanded Admin Search

ControlOne now provides clearer portal feedback during IPSec connector edits and faster ways to find routing policies and firewall rules. These updates reduce configuration friction and make day-to-day policy management easier across admin workflows.

What's New

  • Renaming IPSec connectors no longer shows false read-only warnings in the ControlOne portal, reducing confusion during network security configuration changes.
  • Search and filtering are now available in the Policy-Based Routing (PBR) and firewall admin sections.
  • Partners can now locate routing policies and security rules by company, criticality, and ID, making large policy sets easier to manage.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
3 months ago

ControlOne Update: Portal Improvements and Configuration Fixes

ControlOne now provides a more reliable portal experience across VLAN zone visibility, network map accuracy, connector addressing, session stability, and DMZ rule validation. These improvements reduce friction during common configuration tasks and help partners manage client networks with more confidence.

What's New

  • The VLAN zone dropdown now shows the currently assigned zone when editing a site, making it easier to review and update network configurations.
  • Removing a gateway from a zone no longer causes the zone to disappear from the network map, keeping the visual representation of client networks accurate.
  • The connector addressing form now preserves entered values when invalid input is detected, allowing partners to correct only the problem field rather than re-entering the entire form.
  • The portal no longer switches tenant context unexpectedly during an active session, so partners stay in the selected client environment until they choose to change it.
  • Address group validation in DMZ rules is now consistent, preventing configuration failures when address groups are used in DMZ deployments.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
3 months ago

ControlOne Update: Related Item Accuracy in Portal Drawers

ControlOne now provides partners a cleaner, more reliable view of object relationships in portal drawers. When reviewing site zones and gateways, partners can navigate related records with less confusion and more confidence.

What's New

  • Portal drawer "Related to" sections now show the correct related items for site zones and gateways.
  • Unrelated entries no longer appear in "Related to" sections, reducing confusion when partners review object relationships.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald
ControlOne
3 months ago

ControlOne Update: Related Item Accuracy in Portal Drawers

ControlOne now provides partners a cleaner, more reliable view of object relationships in portal drawers. When reviewing site zones and gateways, partners can navigate related records with less confusion and more confidence.

What's New

  • Portal drawer "Related to" sections now show the correct related items for site zones and gateways.
  • Unrelated entries no longer appear in "Related to" sections, reducing confusion when partners review object relationships.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Avatar of authorRob McDonald