Block pages used to be… functional. Now, they’re a whole lot smarter. With this latest update, users get the context they need—why something was blocked, who to contact, and even how to request a bypass (if you allow it)—all without blowing up your helpdesk.

🎉 What’s New?

🛑 Brandable Block Pages – Add your logo and a custom message on the block page so users know it’s your security keeping them safe (and not just the internet being difficult).

📬 Bypass Requests – Give users a structured way to submit bypass requests instead of them hunting you down in a panic. 

🔔 Real-Time Alerts – Get notified when someone submits a request for access so you can track and respond quickly. 

📊 Reporting & Logs – See block events, bypass requests, and approvals in the ControlOne Reporting page, because accountability is 🔑.

🚀 Why You’ll Love It

💡 Clarity for Users – Users get the “what” and “why” behind a block—no more guessing or assuming something’s broken.

🔄 Smart Access Flow – Bypass requests give users a clear path forward without compromising security. It’s not a dead end—it’s a decision point. 🚦

🎨 Your Brand, Front and Center – Reinforce your value with every block page. Your security. Your style.

🔧 How to Enable It?

Head over to your ControlOne Partner Menu → Branding to customize block pages, then check your Security Policy settings to enable bypass requests. Need to review user requests? We’ve got a new Bypass Requests tab to keep things clean and easy.

Because a well-informed user is a happy user. And a happy user is… well, less likely to flood your inbox with “Why can’t I access this site?!” emails. 😅

👉 Click here for the full KB on SWG block page enhancements! 🔥