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Desktop
a year ago

Cytracom Desktop 24.7.1 released

Made using Cytracom Desktop a more seamless experience by:
  • automatically reconnecting when an extension's SIP credentials are reset..
  • adding functionality to prevent duplicate brand or campaign submissions.
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Desktop 24.6.1 released

What's new

  • Enhanced the UI by improving field entry responsiveness
  • Improved form submission reliability so changes pass from PBX to Desktop
Avatar of authorMark Tichenor
Desktop
a year ago

Cytracom Destop 24.5.1 released

What's new

  • Increased audio playback reliability and eliminated audio issues caused by users' web browsers. 
Avatar of authorMark Tichenor
Partner Portal
a year ago

Partner Portal version 24.5.1 released

What's new

  • Improved the formatting of Partner Portal-generated PDF documents so that you can deliver professional-looking documents to your customers.
Avatar of authorMark Tichenor
ControlOne
a year ago

ControlOne Agent v. 2.4.1 released

What's new

  • Hardened the ControlOne Agent's web sign-in procedure for Azure Active Directory to ensure secure, hassle-free login on all supported ControlOne Agent versions.
  • Made the ControlOne Agent's user interface simpler and easier to fit within your workflow by:
    • Adding the ability to Quit ControlOne from the login screen without first requiring you to log in. 
    • Adding a Next button to the ControlOne sign-in window, letting you easily return to the Azure login screen if you misplace the window amid multiple open screens.
    • Adding a Back button, which gives you an easy way to return to the login screen.

Note: You must upgrade to ControlOne Agent v2.4.1 to access these UI improvements. 


Avatar of authorMark Tichenor
ControlOne
a year ago

ControlOne v. 24.4.1 released

  • Added alerts on past due ControlOne accounts that provide clear, specific guidance on how to bring them up to date and how to contact Cytracom regarding account or billing questions.
  • Improved connectivity for the ControlOne Agent to ensure a faster, more stable connection. 
Avatar of authorMark Tichenor
a year ago

Cytracom Partner Portal 24.4.2 released


  • Added hardening to ensure new users users receive permissions strictly aligned to their roles, as part of our commitment to security and least-trust access.
  • Added functionality to ensure Partners can tailor permissions to their requirements  when creating additional Partner-level accounts.
  • Revised the way UCaaS proposal PDFs are formatted, so partners can deliver clearer, more attractive proposals to their customers
Avatar of authorMark Tichenor
Partner Portal
a year ago

Cytracom Partner Portal 24.4.1 released

Improvements

  • Newly onboarded customers now receive permissions strictly aligned to their designated roles, reinforcing  Cytracom's commitment to a secure, least-privileged access platform.
  • Added functionality to ensure Partners can tailor permissions to their requirements when creating additional Partner-level accounts.
  • Revised the way UCaaS proposal PDFs are formatted so partners can deliver clearer, more attractive proposals to their customers
Avatar of authorMark Tichenor
a year ago

ControlOne v. 24.3.1 released

Bug fixes

  • Resolved a bug that resulted in some Parter user accounts being deactivated during customer account status changes. 
  • Resolved an issue preventing users from saving Admin settings for newly created Companies. 
  • Fixed an issue in which an invalid IPsec configuration for a Cloud Connector could be entered.
  • Made platform improvements related to geolocation data.
Avatar of authorMark Tichenor
Partner Portal
a year ago

Cytracom Partner Portal v. 24.3.1 released

Bug fixes:

  • Fixed an issue preventing some partners from modifying user permissions
  • Various improvements and bug fixes
Avatar of authorMark Tichenor