ControlOne now provides clearer portal feedback during IPSec connector edits and faster ways to find routing policies and firewall rules. These updates reduce configuration friction and make day-to-day policy management easier across admin workflows.

What's New

• Renaming IPSec connectors no longer shows false read-only warnings in the ControlOne portal, reducing confusion during network security configuration changes.
• Search and filtering are now available in the Policy-Based Routing (PBR) and firewall admin sections.
• Partners can now locate routing policies and security rules by company, criticality, and ID, making large policy sets easier to manage.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Telivy now gives partners a clearer path from vulnerability discovery to remediation. Improved CVE guidance helps partners focus patching effort on the right applications and devices, while risk prioritization updates, asset criticality scoring, and expanded reporting make it easier to identify the findings that need attention first.

What's New

• CVE remediation now identifies the correct application to patch when a vulnerability affects components embedded in multiple products.
• Actionable remediation guidance now appears alongside CVE findings directly in the dashboard, reducing the need to consult external advisories.
• The Risk view dashboard now sorts CVE findings by risk priority score (RPS) by default and includes unified tabs for faster triage.
• Inline Accept and Resolve controls are now available in the Risk view dashboard, helping partners manage vulnerability decisions without switching views.
• Partners can now accept or resolve individual vulnerability findings directly in the Risk tab, keeping remediation workflows consistent across Findings and Dashboard views.
• Per-device patch status is now visible for each CVE vulnerability, so partners can verify which devices have been remediated and prioritize the ones still outstanding.
• A new Asset Criticality Service scores assets based on personally identifiable information (PII) signals and device role, with support for manual overrides.
• QBR and CSRA reports now include a "Top Critical Assets & Why" section, giving partners a structured view of high-priority assets for client audits and reviews.
• Mobile-exclusive CVEs for iOS and Android no longer appear on desktop devices, eliminating false positives for Windows and macOS endpoints.

Why You'll Love It

Partners managing vulnerability programs can now move from finding to fix with less guesswork. More accurate remediation targeting helps patching effort go to the right application, per-device patch visibility shows what still needs work, and risk priority scoring helps teams focus on the most important findings first. Asset criticality and report updates also give partners stronger context for client conversations, audits, and reviews without manual preparation.

How to Access It

These updates are live now in Telivy and are automatically applied. No action is required.

UCaaS Desktop now provides a more responsive desk phone calling experience for users who place calls from "My Team." Calls begin without the previous delay, helping users move from contact selection to active call handling more quickly.

What's New

• Calls now route to the desk phone immediately when users select "Use Desk phone to make calls" under "My Team."
• A previous 5-second delay in the call initiation process has been removed, improving responsiveness during desk phone calling.

How to Access It

This update is live now in UCaaS Desktop 26.26.1 and is automatically applied where supported. No action is required.

Telivy now keeps agents up to date automatically across agencies, improves vulnerability detection accuracy, and resolves several reporting and navigation issues across security views. These updates reduce manual administration, cut down on false-positive CVE alerts, and make device, Microsoft 365, Dark Web, and Google Workspace Security data easier to review.

What's New

• Agent auto-updates are now enabled by default for all agencies, so new and existing agency configurations stay current without manual intervention.
• Common Vulnerabilities and Exposures (CVE) detection is now more accurate for a widely used document and design platform component, reducing false-positive alerts on patched installations.
• Version-string normalization is now consistent between storage and query time, preventing erroneous CVE alerts caused by mismatched version formats.
• Phantom installer version strings for the same platform component are now filtered out, reducing repeated false-positive CVE entries in vulnerability reports.
• The Network Security tab now shows the correct scan completion status on Windows devices when operating system version data is missing, rather than incorrectly displaying "Not started."
• The Devices search bar in the Inventory > Network section now filters the device list as expected.
• The industries dropdown in the assessment creation modal now displays and functions correctly.
• Microsoft 365 policy compliance checks are more accurate, and the "Admin consent required" check no longer flags compliant settings as non-compliant.
• Dark Web timeline year links now populate the breach table for the selected year.
• Google Workspace Security summary tiles now show totals across all accounts rather than only the current page of results.
• Google Workspace Security account table sorting now works correctly for all sortable columns.
• The CIS Controls Passing progress bar on the Overview tab now stays within its column.

How to Access It

These updates are live now in Telivy and are automatically applied. No action is required.

UCaaS now gives users more direct access to account security settings with a new multifactor authentication (MFA) self-service widget. Android mobile updates also improve core workflows across Contacts, Recents, Dialpad, Messaging, Voicemail, and Profile, while a dialing fix makes calls to numbers with a "+" prefix more reliable.

What's New

• The MFA self-service widget is now available in UCaaS, allowing users to view and configure their MFA settings at any time without waiting for a login prompt.
• Android Contacts has been refreshed for Early Access partners with improved search across names, numbers, emails, and addresses.
• Android contact details now include recent call history and a new button for adding contacts quickly. (Early Access)
• The Recents tab on Android now includes a segmented control to toggle between All and Missed calls. (Early Access)
• Android Recents now includes filters for incoming, outgoing, missed, and group calls. (Early Access)
• The Android Dialpad now shows unique contact entries by phone number, pre-populates the last dialed number without auto-dialing, and includes a messaging shortcut. (Early Access)
• Android Messaging now reduces unnecessary prompts by delaying room creation steps until needed, focusing input on room names, and clearing the screen cleanly after a thread is created. (Early Access)
• Voicemail management on Android now includes a standard share icon and a new edit mode with checkboxes for mass deletion. (Early Access)
• The Android Profile tab now has a cleaner layout with a dedicated "My Primary" number category, updated icons, and repositioned call strategy controls for consistent display across device sizes. (Early Access)
• Android calls to phone numbers with a "+" prefix now connect reliably.

Why You'll Love It

The MFA self-service widget gives users more control over account security and reduces the need to wait for a login prompt to manage settings. Android Early Access improvements make core mobile workflows easier to navigate, whether users are managing contacts, reviewing recent calls, composing messages, checking voicemail, or updating profile settings. The dialing fix also improves call reliability for international-format numbers that include a "+" prefix.

How to Access It

The MFA self-service widget is live now in UCaaS and available to all users with no action required. The Android call reliability fix is included in Android 26.6.2 and is automatically applied where supported. Android UI improvements across Contacts, Recents, Dialpad, Messaging, Voicemail, and Profile are available in Early Access through the UCaaS platform. Use the Managing Early Access Features instructions to get started.

App/Play Store Release Notes

Android 26.6.2 improves mobile call reliability for numbers with a "+" prefix. Early Access updates also refresh Contacts, Recents, Dialpad, Messaging, Voicemail, and Profile for a cleaner Android experience.

ControlOne now provides a more reliable portal experience across VLAN zone visibility, network map accuracy, connector addressing, session stability, and DMZ rule validation. These improvements reduce friction during common configuration tasks and help partners manage client networks with more confidence.

What's New

• The VLAN zone dropdown now shows the currently assigned zone when editing a site, making it easier to review and update network configurations.
• Removing a gateway from a zone no longer causes the zone to disappear from the network map, keeping the visual representation of client networks accurate.
• The connector addressing form now preserves entered values when invalid input is detected, allowing partners to correct only the problem field rather than re-entering the entire form.
• The portal no longer switches tenant context unexpectedly during an active session, so partners stay in the selected client environment until they choose to change it.
• Address group validation in DMZ rules is now consistent, preventing configuration failures when address groups are used in DMZ deployments.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

UCaaS now gives partners clearer voicemail details, a cleaner mobile Contacts experience, and more reliable messaging across Android and iOS. These updates make it easier to identify missed calls, find contacts on mobile, and keep client conversations moving with fewer delivery or status issues.

What's New

• Voicemail notifications now include detailed caller information, helping partners identify missed calls without opening each voicemail.
• The Contacts page on iOS and Android has been modernized with a cleaner layout, improved browsing, and stronger visual hierarchy.
• Android message delivery is more reliable for Early Access partners, reducing failed or delayed communications.
• Android messaging now retains input when the Enter key is used, preventing unintended message loss.
• iOS message sync now presents conversations more consistently while users are on the go.
• Message status updates now reflect delivery and read receipt states more accurately, giving partners clearer communication status.

Why You'll Love It

Clearer voicemail notifications reduce the time spent tracking missed calls, while the modernized Contacts page makes mobile contact browsing easier. Messaging improvements across Android and iOS also reduce manual troubleshooting and help partners keep client communications on track.

How to Access It

Voicemail notification improvements, the modernized Contacts page, the Android Enter key fix, iOS message sync improvements, and message status updates are live now in UCaaS and are automatically applied where supported. The Android message delivery improvement is available in Early Access through the UCaaS platform. Use the Managing Early Access Features instructions to get started.

App/Play Store Release Notes

Voicemail notifications now include clearer caller details, mobile Contacts has a cleaner browsing experience, and messaging reliability is improved across Android and iOS.

ControlOne now provides partners a cleaner, more reliable view of object relationships in portal drawers. When reviewing site zones and gateways, partners can navigate related records with less confusion and more confidence.

What's New

• Portal drawer "Related to" sections now show the correct related items for site zones and gateways.
• Unrelated entries no longer appear in "Related to" sections, reducing confusion when partners review object relationships.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

ControlOne now provides partners a cleaner, more reliable view of object relationships in portal drawers. When reviewing site zones and gateways, partners can navigate related records with less confusion and more confidence.

What's New

• Portal drawer "Related to" sections now show the correct related items for site zones and gateways.
• Unrelated entries no longer appear in "Related to" sections, reducing confusion when partners review object relationships.

How to Access It

These updates are live now in ControlOne and are automatically applied. No action is required.

Telivy now delivers more reliable security alerting by ensuring typo-squatting domain notifications are delivered and alert history is easier to navigate. These improvements help partners stay aware of suspicious domain activity and review past alerts without interruption.

What's New

• Email notifications for typo-squatting domain alerts are now delivered reliably, so partners are notified when suspicious domain activity is detected.
• Alert history pagination now loads correctly, allowing partners to browse past alerts without missing pages or data.

How to Access It

These updates are live now in Telivy and are automatically applied. No action is required.