UCaaS Update: Voicemail Notifications, Modernized Contacts, and Messaging Improvements
UCaaS now gives partners clearer voicemail details, a cleaner mobile Contacts experience, and more reliable messaging across Android and iOS. These updates make it easier to identify missed calls, find contacts on mobile, and keep client conversations moving with fewer delivery or status issues.
What's New
- Voicemail notifications now include detailed caller information, helping partners identify missed calls without opening each voicemail.
- The Contacts page on iOS and Android has been modernized with a cleaner layout, improved browsing, and stronger visual hierarchy.
- Android message delivery is more reliable for Early Access partners, reducing failed or delayed communications.
- Android messaging now retains input when the Enter key is used, preventing unintended message loss.
- iOS message sync now presents conversations more consistently while users are on the go.
- Message status updates now reflect delivery and read receipt states more accurately, giving partners clearer communication status.
Why You'll Love It
Clearer voicemail notifications reduce the time spent tracking missed calls, while the modernized Contacts page makes mobile contact browsing easier. Messaging improvements across Android and iOS also reduce manual troubleshooting and help partners keep client communications on track.
How to Access It
Voicemail notification improvements, the modernized Contacts page, the Android Enter key fix, iOS message sync improvements, and message status updates are live now in UCaaS and are automatically applied where supported. The Android message delivery improvement is available in Early Access through the UCaaS platform. Use the Managing Early Access Features instructions to get started.
App/Play Store Release Notes
Voicemail notifications now include clearer caller details, mobile Contacts has a cleaner browsing experience, and messaging reliability is improved across Android and iOS.