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ControlOne
a year ago

ControlOne Agent v.2.4.0 released

Bug fixes

  • Various bug fixes and improvements
Avatar of authorMark Tichenor
DesktopPartner Portal
a year ago

Partner Portal v.23.46.1 released

New features

  • Added the ability for users to make one-time payments for outstanding Cytracom invoices through the Partner Portal. See Cytracom UCaaS: Making a one-time payment for more information. 
  • Added the ability for ControlOne partners to make one-time payments for outstanding Cytracom invoices through the User Dashboard. See Cytracom ControlOne: Making a one-time payment for more information.  
  • Added the ability for users to add and remove payment methods, as well as choose a default payment method, through the User Dashboard. See Managing Payment Methods for more information. 

Bug fixes

  • Various improvements and bug fixes
Avatar of authorMark Tichenor
Partner Portal
a year ago

Partner Portal v.23.43.1 released

New features

  • Enhancements to ControlOne billing information in the partner portal See Managing your ControlOne invoices for more information.
  • Global navigation in the Partner Portal now remains open by default.

Maintenance and bug fixes

  • Various improvements and bug fixes


Avatar of authorMark Tichenor
Partner Portal
a year ago

Cytracom Partner Portal: Added a billing summary section to the ControlOne Billing page

We have added a Billing Summary section to the ControlOne Invoices page. In addition to the existing invoices view, you can now see your current and projected billing activity at a glance.

See  Cytracom Partner Portal: Managing your ControlOne invoices to learn more. 

Avatar of authorMark Tichenor
ControlOne
a year ago

ControlOne Agent v.2.3.1 released

  • Various internal improvements
Avatar of authorMark Tichenor
a year ago

Introducing ControlOne invoice management in the Cytracom Partner Portal

You can now view and manage your ControlOne invoices directly from the Partner Portal. 

  • Understand your invoice status and information at a glance.
  • Download your invoices or view them in your browser
  • View closed invoices as well as your next projected invoice.

 Read Managing your ControlOne invoices to learn more. 



Avatar of authorMark Tichenor
a year ago

Cytracom Desktop v23.38.1 released

  • Internal improvements
  • Fixed an issue where certain starcodes could not be dialed on the Desktop dialpad.
Avatar of authorMark Tichenor
ControlOne
a year ago

Improvements and bug fixes 9/13/2023


  • Fixed an issue in which not completing multi-factor authentication enrollment locks the user out.
  • Internal bug fixes and improvements
  • Added the option to send syslog information to an external SOC/SIEM service over TLS (in preview, contact Cytracom Technical Support for access).

Avatar of authorMark Tichenor
ControlOnePartner Portal
a year ago

Introducing ControlOne Deal Management in the Partner Portal

Creating and tracking your ControlOne deals just got easier. 

ControlOne Deal Management offers partners a valuable method for preserving, arranging, and monitoring ControlOne opportunities until the moment of execution.

Deal Management lets you:

  • Streamline workflows by staying informed about the status of ongoing opportunities, right from the Partner Portal.
  • Quote with confidence thanks to clear, predictable pricing.
  • Register deals quickly with a streamlined workflow that saves time for you and your customer. 

Click the GET STARTED button in the Partner Portal to take advantage of this new workflow and add ControlOne as an offering.

Avatar of authorMark Tichenor
Partner Portal
a year ago

Access the Trust Center directly from the Partner Portal

The latest Cytracom Partner Portal update gives you access to the Cytracom Trust Center directly from the Partner Portal. Just click the shield icon in the left-hand navigation window. 

What is the Cytracom Trust Center?

The trust center contains the documents that explain Cytracom's security posture and commitment to the security and privacy of our partners' data. Use these documents to learn more about how we protect your data, both physically and online.








Avatar of authorMark Tichenor