UCaaS now gives users more direct access to account security settings with a new multifactor authentication (MFA) self-service widget. Android mobile updates also improve core workflows across Contacts, Recents, Dialpad, Messaging, Voicemail, and Profile, while a dialing fix makes calls to numbers with a "+" prefix more reliable.

What's New

• The MFA self-service widget is now available in UCaaS, allowing users to view and configure their MFA settings at any time without waiting for a login prompt.
• Android Contacts has been refreshed for Early Access partners with improved search across names, numbers, emails, and addresses.
• Android contact details now include recent call history and a new button for adding contacts quickly. (Early Access)
• The Recents tab on Android now includes a segmented control to toggle between All and Missed calls. (Early Access)
• Android Recents now includes filters for incoming, outgoing, missed, and group calls. (Early Access)
• The Android Dialpad now shows unique contact entries by phone number, pre-populates the last dialed number without auto-dialing, and includes a messaging shortcut. (Early Access)
• Android Messaging now reduces unnecessary prompts by delaying room creation steps until needed, focusing input on room names, and clearing the screen cleanly after a thread is created. (Early Access)
• Voicemail management on Android now includes a standard share icon and a new edit mode with checkboxes for mass deletion. (Early Access)
• The Android Profile tab now has a cleaner layout with a dedicated "My Primary" number category, updated icons, and repositioned call strategy controls for consistent display across device sizes. (Early Access)
• Android calls to phone numbers with a "+" prefix now connect reliably.

Why You'll Love It

The MFA self-service widget gives users more control over account security and reduces the need to wait for a login prompt to manage settings. Android Early Access improvements make core mobile workflows easier to navigate, whether users are managing contacts, reviewing recent calls, composing messages, checking voicemail, or updating profile settings. The dialing fix also improves call reliability for international-format numbers that include a "+" prefix.

How to Access It

The MFA self-service widget is live now in UCaaS and available to all users with no action required. The Android call reliability fix is included in Android 26.6.2 and is automatically applied where supported. Android UI improvements across Contacts, Recents, Dialpad, Messaging, Voicemail, and Profile are available in Early Access through the UCaaS platform. Use the Managing Early Access Features instructions to get started.

App/Play Store Release Notes

Android 26.6.2 improves mobile call reliability for numbers with a "+" prefix. Early Access updates also refresh Contacts, Recents, Dialpad, Messaging, Voicemail, and Profile for a cleaner Android experience.