Cytracom Product Updates logo

Product Updates

Check back here for the latest Cytracom product announcments.

Subscribe to Updates

Labels

  • All Posts
  • Desktop
  • ControlOne
  • Mobile
  • PBX
  • Partner Portal
  • Telivy
  • Tentacle
  • PO

Jump to Month

  • July 2026
  • June 2026
  • May 2026
  • April 2026
  • March 2026
  • February 2026
  • January 2026
  • December 2025
  • November 2025
  • October 2025
  • September 2025
  • August 2025
  • May 2025
  • March 2025
  • January 2025
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • February 2023
DesktopMobilePBX
3 weeks ago

UCaaS Update: Faster Desk Phone Call Initiation

UCaaS Desktop now provides a more responsive desk phone calling experience for users who place calls from "My Team." Calls begin without the previous delay, helping users move from contact selection to active call handling more quickly.

What's New

  • Calls now route to the desk phone immediately when users select "Use Desk phone to make calls" under "My Team."
  • A previous 5-second delay in the call initiation process has been removed, improving responsiveness during desk phone calling.

How to Access It

This update is live now in UCaaS Desktop 26.26.1 and is automatically applied where supported. No action is required.

Avatar of authorRob McDonald