Cytracom Product Updates logo

Product Updates

Check back here for the latest Cytracom product announcments.

Subscribe to Updates

Labels

  • All Posts
  • Desktop
  • ControlOne
  • Mobile
  • PBX
  • Partner Portal
  • Telivy

Jump to Month

  • October 2025
  • September 2025
  • August 2025
  • May 2025
  • March 2025
  • January 2025
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • February 2023
ControlOne
2 months ago

ControlOne Navigation Refresh: Faster, Simpler, Smarter Navigation

Moving through ControlOne is now quicker and more intuitive. Navigation has been streamlined, menus simplified, and page context clarified so partners can get to the right place with confidence and speed.

What’s New

  • The left-side menu has been reordered and redesigned with a collapsible, two-level structure that keeps everything organized while still making deeper features easy to reach.
  • A new unified header puts the customer selector front and center, so switching between accounts is faster and more natural.
  • The Admin menu has been simplified, with common actions like ‘Settings’, ‘Back to Customer Portal’ and ‘Help’ relocated for quicker, more logical access.
  • Both the Settings and Admin Settings pages now include clear, descriptive titles, helping partners confirm where they are at a glance.
  • The Network Map is now the default landing page, providing immediate visibility into network health along with a helpful placeholder when no data is available.
  • A small but important polish update ensures “Log Out” follows standard naming conventions, adding to the platform’s overall consistency and professionalism.
  • The “Updates” icon has been removed for a cleaner experience. A new “What’s New” icon has been added. Users can click it anytime to view the latest product updates.
  • We’ve introduced a new and improved Agent Download menu, giving you quick access to deploy agents.
  • We’ve removed the “configuration syncing” text from the left navigation menu. Now, when syncing is in progress, you'll see a sleek spinner that clearly indicates the status.

Why You’ll Love It

ControlOne now feels lighter, faster and more modern. Everything is in one streamlined menu, switching between customers takes a single click, and clearer page titles reduce second-guessing. The result: less effort spent navigating and more time focused on what matters.

How to Access It

The updated navigation is live now in ControlOne.

  • Explore the new left navigation and unified site header directly in the platform.
  • Review the navigation guide in the Knowledge Base: https://help.cytracom.com/hc/en-us/articles/39535631089677-ControlOne-Navigation-UI-Updates




Avatar of authorRob McDonald