3 months ago
UCaaS Update: Enhanced Unity Integration and Mobile Experience
Summary
.This UCaaS release enhances partner onboarding and expands Unity access for broader role support, while delivering new call management tools and mobile experience improvements for end users.
What’s New
- UCaaS role access within Unity is now extended to Admin, Technician, and Billing roles, enabling faster day-one activation and broader management visibility.
- Enhanced Android call history now displays all team-handled calls, improving follow-up context and visibility across the team.
- Resolved tenant attachment issues that previously caused duplicate domain conflicts during approval, improving onboarding success and reducing manual remediation.
- Added call blocking to the UCaaS Desktop app. Users can now manage unwanted calls with server-side persistence.
Why You’ll Love It
Partners benefit from faster onboarding and expanded access within Unity, giving more roles the ability to manage UCaaS deployments. Mobile users gain new tools to block unwanted calls and view complete call histories.
How to Access It
These updates are live now for UCaaS.