Configurable fail-open triggers give partners more control over how bridges respond to service disruptions, with customizable health checks and recovery settings that can be tailored to each client environment.

What's New

• Configure fail-open behavior with customizable probe intervals, failure thresholds, recovery thresholds, probe timeouts, and hold-down timers.
• Define custom HTTP health-check endpoints to check service availability using a specific web address. Probes follow redirects automatically and count the destination as healthy only when it returns a successful 2xx response, such as 200 OK.
• Apply fail-open settings at the bridge level for granular control or at the tenant level for more consistent behavior across environments.

Why You'll Love It

• Adjust fail-open behavior to match each client environment rather than relying on fixed defaults.
• Reduce unnecessary switching between fail-open and normal operation with more controlled recovery behavior.
• Get more precise visibility into service availability with targeted health checks.

How to Access It

• Fail-open settings. Open the ControlOne Portal and select a bridge or tenant to configure fail-open settings, including probe intervals, thresholds, and custom endpoints. This feature is currently available in Early Access. Contact your Cytracom representative to request access.