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ControlOne
a month ago

ControlOne Update: Proactive Alerts, Executive Reports, and Flexible Routing

ControlOne now helps you stay ahead of issues with proactive alerts for offline connectors and sites, self-service executive reports you can generate on demand, and more flexible static routing for complex network environments.

What's New

  • Global Alerts for connectors and sites are now available. Receive automatic email notifications when a connector or site stays offline beyond your configured threshold, and another notification when it comes back online.
  • Global Alerts batches multiple connector state changes into a single email to reduce noise.
  • A centralized Global Alerts Settings page lets you configure recipients, thresholds, and notification behavior in one place.
  • Executive Reports are now self-service. You can generate, download, and share professional PDF reports for network security posture and endpoint inventory directly from a dedicated page in the ControlOne portal.
  • Static routing now supports /32 host routes and overlapping destination networks. Existing routes remain unchanged.
  • Executive Reports includes usability improvements such as clearer descriptive text, knowledge base links, bold table headers, and a date picker limited to the last two years.
  • Global Alerts includes clearer labels, contextual descriptions for each alert type, and a "Learn more" link to the knowledge base.
  • A new "Learn more" link next to the Early Access opt-in section makes it easier to explore upcoming features and understand how to participate.

Why You'll Love It

Global Alerts helps you respond faster by notifying you when connectivity issues occur, rather than relying on someone to notice a dashboard change. Executive Reports makes it easier to generate polished documentation for customer reviews, compliance conversations, and internal reporting without waiting on another team. More flexible routing support also removes previous limitations for overlapping subnets and complex multi-site environments, so you can manage traffic paths with greater precision.

How to Access It

Most features are available now and are automatically enabled.

  • Executive Reports. Open the Executive Reports page in the ControlOne portal to generate and download reports.
  • Global Alerts. Open the Global Alerts Settings page to add recipients, enable Site Alerts and Connector Alerts, and set offline thresholds.
  • Static routing enhancements. Available now in static route configuration. Existing routes are preserved.
  • Early Access features. Use the "Learn more" link in the portal's Early Access section for details on participation.
Avatar of authorRob McDonald