Routing policy naming is now more flexible, and directory sync status messaging now gives partners clearer, more accurate guidance during sync activity. These updates help keep the ControlOne portal easier to manage while reducing uncertainty during identity provider syncs.

What's New

• Rename routing policies in the ControlOne portal to better match naming conventions across your environments. Cytracom-managed policies remain protected and cannot be renamed.
• Identity provider directory sync messaging now reflects more accurate status throughout the sync process. Status updates reflect realistic timing and clearly indicate that it is safe to navigate away while a sync continues.

Why You'll Love It

Routing policy renaming makes it easier to keep environments organized as they grow and evolve rather than working around fixed policy names. Clearer sync messaging reduces guesswork during directory syncs, so partners can move on with confidence rather than wondering whether a sync is still progressing normally.

How to Access It

These updates are live now in the ControlOne portal and are automatically enabled. No action is required.