Desktop Version: 23.30.1

With this release, we added the ability to add or remove numbers to or from an SMS (10DLC) campaign. Campaigns for specific numbers can be managed in PBX on the Edit Phone Number page under the Business Messaging section. This is helpful if your company has multiple active campaigns, and only want certain numbers to be assigned to certain campaigns. When a phone number is created, it will automatically assign a campaign which can be changed but cannot be removed.

You also have the ability to assign a phone number to an individual but disable SMS for the number in the event the individual only needs voice services. Disabling SMS for a number will also remove the number from the campaign. If SMS is re-enabled on a number, it will be re-assigned the same campaign that it was before SMS was disabled. 

Please note that if SMS is disabled for a number, the user assigned to the number can still message internally within your company. Also, if SMS is disabled it cannot be assigned as a Shared Inbox. Shared Inboxes can only be assigned to a number if a phone number has SMS enabled.