3 weeks ago
UCaaS Update: Desktop Modernization, Fax Provisioning, and Call Routing Fixes
UCaaS now delivers a faster Desktop experience, more reliable fax user provisioning, and consistent call routing behavior in the Partner Portal. These updates reduce the need to engage with technical support and enhance day-to-day platform performance.
What's New
- The Desktop application has been migrated to a modern framework, improving speed and stability while enabling future improvements.
- Fax user provisioning now handles errors gracefully. Previously, a partial failure during user creation could leave a fax account stranded with no way to retry. The fix ensures proper cleanup so partners can re-submit without hitting a dead end.
- Call routing changes in the PBX now persist correctly. Switching between simultaneous and sequential ring strategies no longer reverts to the default. Routing preferences save as expected across all strategy and timing combinations.
How to Access It
These updates are live now and are automatically applied. No action is required.