UCaaS Update: Early Adopters Framework, SSO Readiness, and Reliability Enhancements
This UCaaS release introduces a new framework for you to try early features, lays the groundwork for mobile single sign-on, and strengthens reliability for contacts and presence services. Together, these updates give you more control over feature adoption, prepare the platform for upcoming authentication improvements, and smooth daily performance.
What’s New
- The new Early Adopters Program lets you opt into early release features through stages such as Concept, Alpha, and Beta. You can decide when and how to explore new capabilities.
- Preparatory updates for Mobile SSO support authentication through your organization’s identity provider. This update enables a split login experience and session handling improvements, setting up broader authentication enhancements planned later this year.
- BLF services have been modernized to resolve memory-related issues that previously caused presence status problems and to improve reliability during busy periods.
- Desktop contacts searches now provide clear feedback when queries exceed system length limits, replacing silent truncation with clear error messages.
Why You’ll Love It
This release is about control, readiness, and reliability. The Early Adopters framework puts you in charge of how and when you explore new features. Updates to mobile authentication prepare you for smoother, more secure access in the future. And infrastructure and desktop improvements remove common frustrations, making everyday use easier.
How to Access It
These updates are live now across UCaaS. Make sure you are running the latest versions:
- Android: 24.50.5
- iOS: 23.25.3
- PBX: 25.38.1
- Desktop: 25.38.1
- Plugins: 25.38.1
Review the detailed Knowledge Base release notes here: Early Access Opt-In KB