Cytracom Desktop gives partners more flexible fax management options to support their customers, including multi-file sending, selective page sending, and improved fax history management. Additional updates enhance Siri calling reliability on iOS and address issues with call handling, contact management, and accessibility.

What’s New

• Send multiple PDF, PNG, or JPEG files as a single fax from Cytracom Desktop, with clear file size limits.
• Resend failed faxes directly from history, with the option to correct the recipient number before sending.
• Archive and restore faxes from Desktop history.
• Send selected pages rather than an entire document.
• Improved reliability when placing Cytracom calls using Siri on iOS.
• Parked calls from X30 desk phones now return to the correct extension instead of timing out to a different one.
• Newly added contact fields retain their selected category rather than defaulting to Address.
• Desktop buttons and contact fields now include accessible names for improved screen reader compatibility.

Why You’ll Love It

Give customers more flexibility to manage fax communications while reducing the manual steps involved in sending and organizing documents. Improved calling reliability and more consistent contact management also help partners deliver a smoother experience for their customers.

How to Access It

These updates are live now in Cytracom Desktop and supported UCaaS devices. No additional configuration is required.