Administrators can now locate numbers, extensions, and devices more quickly in large environments. Selection in PBX is more responsive, creating a faster and more consistent experience during user and queue updates.  Insights provides dependable user level details that support everyday evaluation and activity review.

What’s New

• Search is now available for long lists in the PBX. When a list begins pagination, a search field appears automatically, making it easy to find numbers, extensions, and devices without scrolling through large sets of data.
• Insights presents user and extension level call details in a dependable format that supports day to day review and performance evaluation.
• Role and queue agent selections now register immediately, allowing administrators to move through user and queue updates more efficiently.
• Drilldown views in Insights present full call data for user and extension level analysis.
• PBX resolves a selection issue that previously required extra interaction when updating roles or queue agents. 

How to Access It

These updates are live now across UCaaS.