UCaaS now provides a more consistent mobile call experience, with network error notifications on iOS and Android and an updated iOS Active Call Screen for Early Access partners. A Chrome extension click-to-dial improvement also restores expected mobile routing, helping partners stay connected no matter where they work.

What's New

• The iOS Active Call Screen has been updated for Early Access partners with a modern interface and improved controls for mute, hold, transfer, and conference.
• The iOS mobile app now notifies users when a network connection error occurs during call setup, reducing confusion when calls fail to connect.
• The Android mobile app now notifies users when a network connection error occurs during call setup, reducing confusion when calls fail to connect.
• Chrome extension click-to-dial now routes calls to the mobile app as expected when calls are initiated from the browser.

Why You'll Love It

Mobile call handling is now smoother and more transparent for partners and their users. Network error notifications on iOS and Android make call setup issues easier to recognize, while the updated iOS Active Call Screen brings key call controls into a cleaner mobile experience. Chrome extension click-to-dial improvements also help keep browser-to-mobile calling workflows reliable.

How to Access It

Network error notifications and Chrome extension click-to-dial improvements are live now in UCaaS and are automatically applied where supported. The updated iOS Active Call Screen is available in Early Access through the UCaaS platform. Use the Managing Early Access Features instructions to get started.

App/Play Store Release Notes

Network error notifications on iOS and Android make call setup issues easier to recognize. The updated iOS Active Call Screen adds a modern interface with improved controls for mute, hold, transfer, and conference.