UCaaS Update: More Reliable Android Messaging and Faster Proposals
Improved Android messaging and voicemail notifications help customers communicate more reliably, with clearer conversations and better app stability. Faster proposal loading and improved Insights search recovery also help partners manage customer workflows more efficiently.
What’s New
- Identify new external or team messages more easily with an updated indicator on the Android External/Team selector.
- View in-app notifications directly within the Android app rather than through system-wide pop-ups.
- Receive incoming messages and voicemail notifications automatically without manually refreshing, with caller details included in background voicemail alerts.
- Open shared inbox conversations from Android notifications with the correct contact displayed in the thread title.
- View updated teammate avatars when opening the Android Messages tab.
- Improved stability across Android messaging and voicemail lists for a more reliable app experience.
- Improved reliability of Public API Insights searches, with more consistent recovery from errors.
- Improved proposal loading performance in the Portal, including proposals containing IP addresses.
Why You’ll Love It
More reliable Android messaging and voicemail notifications help customers communicate clearly and efficiently, without unnecessary interruptions. Improved Insights search recovery and faster proposal loading help partners work more efficiently and better support their customers.
How to Access It
Update to Android app version 26.10.1 to receive the mobile improvements. The Public API and Portal fixes are live now and require no additional action.